Livestream your event to remote viewers

A livestream sends your event over the internet, so people who cannot attend watch it as it happens. It suits family members abroad, members across the country, staff in other offices and anyone who cannot travel.

Livestreaming is available on request and confirmed for each event. It depends on the venue’s internet, the platform and what you want viewers to see.

When is a livestream worth it?

A livestream makes sense when the audience elsewhere genuinely wants to follow in real time. Typical situations are:

• A conference or AGM where members cannot all attend.
• A ceremony, such as a wedding, memorial or graduation, with relatives overseas.
• A talk, seminar or briefing for staff across offices.
• A community or faith gathering open to those who cannot come in person.

Our guide to remote viewing for relatives who cannot attend suits family events, and the live production guide compares the options.

How does it work, from message to stream?

1. Message us with the date, venue, who should watch and, if you know it, the platform.
2. We ask about the venue: internet, power, sound and the programme.
3. You receive a written quote built from that scope.
4. The booking is confirmed once scope and terms are agreed. An enquiry alone does not reserve a date.
5. We agree the details: platform account, viewer access, who switches between camera and slides, and a test before the day where the venue allows it.
6. On the day, we set up, test with a real viewer, stream, and record a backup.
7. After the event, you receive the recording you agreed on.

The guide to planning an event livestream from the first brief and the booking checklist cover each step.

How many hours will the stream need?

More than the programme itself. Hours include setup, sound and picture checks, a test with someone watching, the stream and packing up. If the stream opens early so viewers can settle in, or runs through breaks, those minutes count too.

An edited replay is a separate job with its own editing time, agreed as the delivery schedule guide explains. The guide on filming, crew and editing hours shows how the parts add up.

What do we decide before the day?

Most stream problems come from decisions made late. Before the date, settle:

1. Platform: where the stream is shown, who owns the account and who holds the log-in.
2. Audience and access: public, unlisted or private, and any password or registration.
3. Internet: wired connection at the venue, a backup, and who arranges them.
4. Content: whether viewers see the stage only, the slides, or a mix, and who controls the switch.
5. Start and end: when the stream opens, any test period for viewers, and how it ends.
6. Rights: whether speakers, performers and music are cleared for broadcast.

The livestream planning checklist turns these into questions you can answer with your team. Our guides on public or private access and who owns the streaming account and recording go deeper.

How good does the venue’s internet need to be?

Upload speed matters more than download speed, because the stream leaves the venue. A wired connection is steadier than shared Wi-Fi, and a connection that guests do not share is steadier still. Mobile data can serve as a backup, but ask the venue whether it works well inside the hall.

Every building differs, so we put these as questions to the venue. What to ask about a venue livestream connection lists them, and who is responsible for event internet connectivity helps you agree who arranges what.

The fallback recording

We record locally at the same time as the stream, so the event is kept even if the connection drops. Afterwards that recording can be:

• Uploaded as a complete replay.
• Edited into a highlight film or a full speech recording.
• Kept for your archive.

Which of these you receive is written into the scope. See what happens if an event livestream loses its connection and handing over a livestream recording after the event.

Livestream, live feed and hybrid

If remote people will ask questions or speak, that is a hybrid event and needs more planning. The guide to live feed, livestream and recording helps you choose, and live switching versus editing afterwards explains why a live programme looks different from an edited film.

When might another option suit you better?

If viewers only need to see the event later, a recording and an edited video are simpler and carry fewer risks. The same goes if the venue cannot offer a stable connection, or if rights for music or speakers are not settled. Tell us, and we will say honestly which route suits you.

A small private gathering may only need a relative streaming from a phone. Read when a phone recording may be enough before you decide. If the budget is limited, choosing event video priorities on a limited budget helps you pick what matters most.

Who does what?

• Our crew operates the cameras, sound feed and stream, and monitors it during the event.
• You provide the platform account, decide who may watch and approve the content shown.
• The venue provides internet, power and permission to run cables.

The quote lists these, so each side knows what to prepare.

How do we work on the day?

We agree an early arrival time with you, so there is time to set up, test the picture and sound, and check the connection before guests arrive. A short test with someone watching on the real platform helps catch problems with sound or access while there is still time to fix them.

During the event, one person watches the stream while others film, so any problem is noticed early. Where the venue AV (audio-visual) team supplies the sound, we agree beforehand how we receive it. Sound for the room and sound for viewers are separate checks, as the guide to livestream sound and in-room sound explains, and our sound planning guide lists the questions to ask.

What happens after the livestream?

After the event you receive the recording you agreed on, and you decide whether the stream stays online, goes private or is replaced by an edited film. Check the result against what to check before accepting the final video, and keep an independent copy as the guide to keeping independent copies of important event films suggests.

What does the Malaysian setting add?

Venue internet varies widely, from hotel ballrooms and convention centres to mosque halls, church halls, temple halls, school halls and community halls, so we ask about the connection for your venue before quoting. Ask the venue for a test slot, ideally at the same time of day as your event, because a building that is quiet in the morning can be busy at night.

Many Malaysian events serve viewers who speak different languages. Tell us whether the stream needs captions or a second language in Bahasa Melayu, English, Mandarin or Tamil. Live captions have accuracy limits, so an edited replay with checked captions is often the more reliable route. The guides on displaying captions during a live event, checking automatically generated captions and Malay-English code-switching in captions show what to specify.

Festival gatherings, such as Hari Raya, Chinese New Year or Deepavali, often have relatives overseas who want to watch. Agree who may watch and for how long, using public or private livestream access. For music, read music permissions for social posts, advertising and livestreams.

What affects the quote?

The quote moves with the number of cameras and operators, the hours, the platform set-up, the internet arrangement, any extra equipment, and the recordings or edits you also want. The pricing page explains how a quote is built. When you are ready, message us with the event video brief builder answers, or just the date and venue, and we will take it from there.

Read next

• Planning an event livestream from the first brief
• What happens if an event livestream loses its connection
• Who owns the streaming account and event recording
• Streaming a performance with copyrighted music
• Deposits, staged payments and corporate purchase orders
• What to expect from raw event footage

For a legal question about your event, ask a qualified adviser.